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F&B founder stories – building food empires, one Xiao Long Bao at a time.

Astons

From East Coast Road to Suntec City Mall, there is usually a queue at any Astons restaurants, where you can enjoy a Prime Sirloin or Ribeye steak for under $20.  From its humble beginnings at a kopitiam stall, Astons is now a global F&B business.

Founder Aston Soon started in the F&B industry when he worked at the now-defunct American chain Ponderosa.  During his stint there, he took on multiple roles and over time, his hard work was recognised and eventually became a manager.  His time at Ponderosa presented him with the opportunity to experiment with various Western cuisines, including cooking steaks.

Soon after, he ventured out on his own and invested $35,000 to set up Astons Specialities. It started off in a coffee shop stall along East Coast Road, which serves quality western cuisine at pocket-friendly prices.  Although it was physically tiring, business did extremely well.  The value-for-money steaks fueled the growth of regular customers.  Soon, the stall gained a huge following and media interest.  Astons broke even in just six months.

As demand grew, Astons Specialities moved into a restaurant space a few doors down the following year.  With the exception of his first kopitiam stall, the startup costs of his subsequent outlets were reinvested from the revenue of his F&B business.  In 2009, Astons achieved an annual turnover of $12 million in just four years.

Today, Astons restaurants are divided into four categories — Astons Steak & Salad, Astons Specialities, Astons Express, and Andes by Astons.  Astons is now a global F&B group with 11 brands under its name, such as Aji Ichi, Bizen Wagyu Steakhouse, Chic-a-boo Fried Chicken, East Treasure Chinese Restaurant, Javier’s Rotisserie & Salad, Man Le (hotpot buffet), Sedap Mania, and The Ranch Steakhouse.

Aston said that his business proposition is offer value-for money with quality food, while maintaining consistent standards. He is also planning to increase its international footprint, either through franchise or joint venture.  

Greendot

As we are becoming more health-conscious (and some environmentally so), it is no surprise that Greendot – a restaurant that offers meatless bento meals – has become a go-to option for many Singaporean diners.  

As a vegetarian, Justin Chou found it difficult to buy his meals in school canteens. His own struggle turned into a goal to provide an option for the vegetarian students in school.  While he was still at National University of Singapore, Justin, Yong Hong  (his secondary school classmate) and a few other partners created a meatless bento brand.  They managed to sell 4000 bento boxes as an experiment, and used the results to secure a tasting session with Temasek Polytechnic. They got the stall and Greendot was born in November 2011.  Juggling with school work and ruuning the business was very challenging. However, their effort paid off, as the stall began to attract queues and regular customers.  It was a steep learning curve for them due to their inexperience and they had to be at the stall daily to fight fires.

In 2012, they opened their second stall in Chung Cheng High School’s canteen.

To create public awareness of their brand, they decided to move on to open restaurants to reach out to more customers.  To have a higher chance of succeeding overseas, they adopted a franchise model to test and fine-tune their system.  After moving out of schools, they opened the first Greendot casual restaurant at Paya Lebar Square in December 2014.  The first weekend we closed early because there was not enough food. Eventually overcoming the lack of manpower and other issues, they began franchising, and opened 3 outlets in 3 months in 2016.

Now, there are 12 Greendot outlets across the island, each serving about 300 meals daily (https://www.greendot.sg/contact-us-outlets/)

In 2017, Yong Hong worked with Lotus Vegetarian Restaurant to open Lotus Kitchen in Chinatown Point, and merged the Lotus and Greendot brands under one roof.

Yong Hong is now the CEO of Greendot Group, overlooking more than 100 employees.

At 25, Eldwin Chua took over his grandfather’s coffeeshop at Defu Lane.  That coffeeshop eventually grew to become Paradise Group, the restaurant empire we all know today. When the tze char stall owner decided to leave, he took over the stall, running it with an assistant chef and a helper. He then turned the tze char stall into a restaurant by buying the 25-seater coffeeshop from his grandfather for $10,000 in 2002.

In the early 2000s, Eldwin started experimenting with a new and unique sauce flavour for a crab dish and their signature creamy butter white pepper sauce crab was created.

In 2007, Eldwin also opened his first high-end restaurant Taste Paradise at Mosque Street.

In 2009, business boomed and he opened the first Seafood Paradise restaurant at the iconic Singapore Flyer and his brother, Edlan Chua became the COO of the company. After that, he decided to expand the Paradise brand, and that began the start of the Paradise empire.  

They introduced colourful Xiao Long Bao, which is now ubiquitous at Paradise Dynasty restaurants.

If you are looking for a place to celebrate your grandparents’ birthdays without breaking the bank, Paradise Teochew and Canton Paradise are your best bet.

The OG Seafood Paradise brand is self-explanatory, and is no stranger to the loyal customers who have patronised the restaurant since its Defu Lane days.

Paradise Dynasty specialises in serving a variety of Chinese cuisines – like the Shanghainese Xiao Long Bao and Poached Slice Fish in Szechuan Chilli Oil – in a setting that is reminiscent to an ancient Chinese court, with a modern twist.

Paradise Classic (previously known as Paradise Inn) is the upscale version of the classic tze char fare.

And for the hotpot-loving young adults, Paradise Hotpot and Beauty In The Pot are the go-to restaurants.

LeNu is a casual dining concept that specialises in Taiwanese beef noodles, while One Paradise is the group’s catering arm.

In 2011, they also ventured abroad for the first time, opening a store in Indonesia.

They are now located globally and you can have a taste of Paradise in 11 countries.

These F&B founders proved that even if you start off at a small food stall, you can one day own a food empire through hard work, grit and rolling up your sleeves to wash the dishes when the aunty calls in sick.

April 1, 2020No comments
Food Hygiene Officer – when do you need one?

A Food Hygiene Officer (FHO) oversees and implements effective food hygiene measures which ensure food is prepared in a safe and hygienic manner. Having a senior staff member trained as a FHO will reinforce a high standard of food and personal hygiene in your establishment.

NEA introduced the FHO scheme to help food establishments in December 2000. The objectives of the FHO scheme include:

  1. Training supervisors and managers of food establishments to implement and maintain good hygiene practices;
  2. Assisting operators to conduct in-house supervision and correct irregularities detected; and
  3. Promoting professionalism in food retail industry.

Since then, licensees of the following categories of food establishments have been required to appoint a senior staff member (such as a chief chef, sous chef, restaurant manager, operations manager, or supervisor) to be trained as a FHO.

  1. Restaurant
    • Housed in two or more adjacent units in private and HDB shophouses; or
    • With kitchen area exceeding 16m2
  2. Caterer
  3. Canteen
  4. Food court

FHOs will help owners or licensees oversee and enhance the standard of hygiene and sanitation in their premises. In between NEA’s inspections, they play the role of food safety checkers who rectify hygiene irregularities. The duties of a FHO include:

  1. Implementing systems and conducting checks to ensure food handlers practice good food and personal hygiene during food preparation;
  2. Educating and reminding food handlers to practice good hygiene; and
  3. Identifying lapses and taking prompt corrective action.

The FHO may use a checklist for assistance during checks. FHOs can adapt this sample checklist [DOCX, 24.37 KB]  to meet the requirements of their respective establishments.

To qualify as a FHO, the appointed staff member will need to attend and pass the WSQ Conduct Food & Beverage Hygiene Audit course. Once they have passed the examination, participants are awarded a Statement of Attainment (SOA).

NEA allows participants who have successfully passed the course to register as certified FHOs. A certified FHO will not need to attend the WSQ Basic Food Hygiene Course (BFHC) if he/she decides to work as a food handler. However, the FHO will need to attend the BFHC (Refresher) at the five-year mark from the date he/she passes the Conduct Food & Beverage Hygiene Audit course if his/her course of work involves food handling.

The second and subsequent BFHC (Refresher) courses must be taken every 10th year from last BFHC (Refresher) course passing date, if the FHO continues to work as a food handler.

Businesses may register or update NEA on their FHOs by completing this form (click here)[PDF, 529.78 KB] . Please attach the completed ‘Registration of Food Hygiene Officer’ form with the relevant documents, and submit them electronically via the Online Feedback Form.

Alternatively, existing licensees may submit the documents by mail to their closest NEA Regional Office:

  • Central Regional Office (CRO): 4545 Jalan Bukit Merah Singapore 159466
  • North East Regional Office (NERO): 174 Sin Ming Drive Singapore 575715
  • North West Regional Office (NWRO): 18 Attap Valley Road Singapore 759910
  • South East Regional Office (SERO): 70 Tannery Lane Singapore 347810
  • South West Regional Office (SWRO): 5 Albert Winsemius Lane Singapore 126787

Information on FHO scheme [PDF, 145.05 KB]

WSQ Conduct Food & Beverage Hygiene Audit

SkillsFuture Singapore (SSG), formerly known as the Workforce Development Agency (WDA), launched the Food & Beverage Workforce Skills Qualification (WSQ) system in 2007 as the national qualifications standard for the Food & Beverage industry. With effect from 1 August 2010, NEA has aligned the FHO course with the Food & Beverage WSQ standards, government efforts to upgrade the skills of workers. To qualify as a FHO, the appointed staff member must undergo the WSQ Conduct Food & Beverage Hygiene Audit course.

The WSQ Conduct Food & Beverage Hygiene Audit course is a competency-based course intended to raise the hygiene audit skills of FHOs. The course is a three-and-a-half-day programme inclusive of an assessment. FHOs trained under the WSQ framework will gain knowledge and practical skills in conducting audits on cleanliness, personal hygiene, and food hygiene in food establishments. Registration and other details can be obtained below:

Asian Culinary Institute (ACI) 
11 Eunos Road 8, Lifelong Learning Institute #03-01 (Lift Lobby A), Singapore 408601
64173318
info@aci.edu.sg

At-Sunrice GlobalChef Academy
28 Tai Seng Street Level 5 Singapore 534106
64166688

Institute of Technical Education (ITE)
Industry Training Programme Department
2 Ang Mo Kio Drive Singapore 567720
1800-CALL ITE (1800 2255483)
itp@ite.edu.sg

FHOs trained previously under the FHO course conducted by Singapore Environment Institute (SEI) will continue to be recognised by NEA.

 

Source: NEA website

 

 

 

 

September 11, 2018No comments
Food trends of 2017. Castella cakes and Poke bowls.

2017 saw food trends like protein bowls and Castella cakes. Will they still be in vogue in 2018? Snaking queue at a certain food shop at the basement of One Raffles Place is a common sight. Office workers and gym rats brave 20-minute wait (unless they arrive before or after the lunch hour, indicate what kind of protein, sides and sauce that they prefer and patiently wait for their healthy protein box to be ready. This sight is typical at The Daily Cut, which serves hundreds of such boxes every day. Or do you notice the ubiquitous salted egg yolk in everything, from fish skins, potato chips to pasta. Will these food trends die down or stay to join Singaporeans’ staples like fish ball noodles and chicken rice? We review some of the trends from 2017.

Rice and protein bowls  

Regular green salads are so 2010. Now creating your own grain or rice bowls is all the rage with the busy CBD workerbees. Choose a base (brown rice, quinoa or soba noodles), a protein or two (turkey breast, sirloin steak or baked salmon), some sides (onsen egg, mushroom or Alfa Alfa sprouts), toppings and a dressing (sesame miso, honey mustard or Thai) and you will have a delicious and healthy lunch.

Photo credit: The Daily Cut Facebook

Grain Traders https://www.facebook.com/graintraderssg/

The Daily Cut https://www.facebook.com/thedailycut.sg/

A Poke Theory https://www.facebook.com/apoketheory/

Haakon Superfoods and Juice https://www.facebook.com/haakoncafe/

Castella cakes 

The original recipe came from the Spanish kingdom of Castile, so the bake was once known as Pão de Castela (bread from Castile). However, the Japanese modified the recipe into a delicious treat, when the Portuguese brought it to Japan. The bouncier Japanese version of castella cake is just made with just eggs, bread flour, sugar and honey and has no butter or oil in it. “Aiyah, egg sponge cake lah.” an aunty muttered, as she eyed the bakes. The ones that stormed Singapore are more fluffy Taiwanese versions. While best to be eaten hot, they can be refrigerated up to 3 days. When they just invaded Singapore, Singaporeans did what they do best and joined the queues. However, the queues have since dissipated, so we shall see if this craze will continue this year.

Photo credit: Grand Castella website

Grand Castella Cake  https://www.facebook.com/GrandCastellaCakeSG/

Le Castella https://www.facebook.com/LeCastellaSG/

Ah Ma Homemade Cake https://www.facebook.com/iloveahmahsg/

Gooey cheese slathered on everything  

Molten ‘raclette’ cheese on everything is cheese lovers’ dream. Imagine that yellow and warm streaks of gooey goodness dripping down your chin. Oohh… Eating at Ollie Café’s Vintage Cheese Burger will be a messy affair. Check out the Grilled Three Cheese sandwich at Overeasy or Gyoza-Ya’s Yaki Cheesy Gyoza. Enough said.

Ollie Café https://www.facebook.com/ollie.sg.71

Overeasy https://www.facebook.com/OverEasySG/

Gyoza-Ya https://www.facebook.com/gyozaya.sg/

Seafood steamers

Raw rice, soup stock and other ingredients are placed into a pot to cook. Then the steaming tray is placed on top to cook everything from meat to seafood to vegetables. Cover it and leave to cook. The juices from the ingredients drip into the pot, adding flavour to the rice that is slowly cooking to become a delicious porridge. Seafood lovers who enjoy fresh seafood with little dressing (there are dips) will welcome the proliferation of restaurants specialising in seafood steamers.

Hi! Joyful https://www.facebook.com/HiJoyful/?ref=br_rs

Captain K Seafood Tower https://www.facebook.com/captainkseafoodtower/

Ming Tang Jiu Gong Ge Hotpot https://www.facebook.com/pages/Ming-Tang-Jiu-Gong-Ge-Hotpot/602168166616495

BBQ Box https://www.facebook.com/pages/BBQ-box-Bugis/361788453882086

Hawkers receiving Michelin stars

The Michelin Guide acknowledged Singapore hawker fare! Both Liao Fan Hong Kong Soya Sauce Chicken Rice & Noodle and Hill Street Tai Hwa   Pork Noodle got 2 Michelin stars each while The Noodle Story and Hong Heng Fried Sotong Prawn Mee (along with several other fellow hawkers) got nods from the Michelin Bib Gourmand.

Everything with salted egg yolk

Salted egg yolk prawns and sotong (squid) are pretty much staples in any Zi Char stall. Now, everything is blanketed in that ubiquitous golden sauce, from potato chips to fish skin. With Lunar Chinese New Year a month away, many of these containers of these munchies will be flying off the shelves. Even cafes are offering salted egg yolk waffles, cakes, eggs benedict and pasta. Salted egg yolk ice blended, anyone?

Photo credit: IRVIN’s Salted Egg Facebook

IRVIN’s Salted Egg https://www.facebook.com/irvinsaltedegg/

The Golden Duck Co. https://www.facebook.com/TGDSG/

Yolkalicious https://www.facebook.com/yolkalicious/

Singapore fusion concepts (Modern Singapore)

From amped up lobster Nasi Lemak to flower crab popiah, local F&B entrepreneurs are shaking things up by redefining Singapore dishes with different interpretation and addition of luxe ingredients. Chef Willin Low started this movement years back with Wild Rocket and the popular Laksa Pesto Linguine. Will our humble Char Kway Teow ever be the same a decade from now?

Photo credit: CreatureS website

CreatureS https://www.creatures.com.sg

Po http://www.po.com.sg

Wild Rocket http://www.wildrocket.com.sg

The Coconut Club http://www.thecoconutclub.s

 

 

 

 

 

 

 

January 15, 2018No comments